Exchange and return
Do you want to exchange or return a product?
You can do this easily and quickly in three steps :-) You can return your order up to 14 days after receipt and we will ensure that the purchase amount is on your account within five working days after receipt of the return.
Easy returns in three simple steps :
Step 1: fill in the return form
Download the return form here and fill it in completely.
Step 2: send your order
Send the items together with the completed return form to the address on the return form. Make sure you provide the package with a Track and Trace code. As a broadcaster you are responsible and we do not want any misunderstandings to arise.
Step 3: receive the purchase amount on your bank account
Once we have received the package, we will ensure that the purchase amount is returned to your bank account within five working days.